Refund Policy

Since each item is made custom for you upon order, refunds and exchanges are not available. Great time and care is put into each piece, specially for you.

If you need help finding your ring size to ensure the perfect fit, please request a free ring sizer prior to creation. Each item is made custom for you.

Please email me within 24 hours of purchase, kristy@dreamingtreecreations.com,  if you change your mind on an order and would like a refund before creation has begun. Message me with any questions, concerns, or dissatisfaction, to resolve it. I want you to be happy, so let's achieve that! 

Each item comes with tracking information, delivery confirmation, or proof of shipment. If an item is lost in the mail, we can work together on locating the item and filing a claim with the post office.